Established in 2008, we are a professional supplier in designing, manufacturing, selling, and providing one-stop warehouse solutions. Our products include shelving, storage racking, and metal materials. We have achieved strong performance in the domestic market, ranking 1st on major e-commerce platforms with an annual sales value of nearly 300 million. Our products are exported globally, including to the USA, Europe, South Asia, and Africa.
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Frequently Asked Questions
What are your standard trading and payment terms?
1) Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C and O/A options are also available.
2) Lead time: Normally 20-25 days after the deposit is received.
3) Sample policy: Samples are available for each model and can be ready in 7-15 days once payment is received.
How will my goods be delivered?
1) Sea freight: We will calculate and update sea freight costs once we know your target sea port.
2) Client-designated agent: Please share the contact details of your shipping agent, and we will coordinate and arrange the delivery.
What customization and OEM services do you offer?
1) All inquiries related to products or pricing will be answered within 12 hours.
2) We offer full OEM & ODM services, helping you customize racking solutions to fit your requirements.
3) Our team of highly experienced professional engineers is available to design optimized storage layouts.
What is the purchasing and manufacturing process?
Our process is streamlined as follows: Design drawing → Confirm drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping.
What are your main advantages as a supplier?
1) Payments: We offer flexible terms, including O/A 40-60 days.
2) Lead time: We can fast-track urgent orders.
3) Pricing: Factory direct sales offer competitive and transparent pricing.
4) Warranty: Two-year comprehensive warranty, with broken parts replaced and shipped to you.
How do you guarantee product quality?
Quality is maintained through strict operational guidelines. We always prepare and verify a pre-production sample before initiating mass production. Additionally, a final quality inspection is carried out on all items prior to shipment.
Shibang Steel
