Payment Terms: T/T 30% deposit after order confirmation, 70% balance paid against bill of lading. L/C and O/A options are also available.

Lead Time: Normally 20-25 days after deposit is received.

Sample Policy: Samples are always available for each model and can be ready in 7-15 days once payment is received.

Shipping Ports: Major ports in China.

Discounts: We offer attractive discounts for large volume orders.

Sea Freight: We will provide updated sea freight rates once you specify your target seaport.

Designated Agent: If you have a preferred shipping agent, please share their contact details and we will coordinate the delivery directly with them.

1) All inquiries related to products or pricing will be replied to within 12 hours.

2) Well-trained and experienced staff will answer your inquiries in fluent English.

3) We offer full OEM & ODM support to design custom racking systems tailored to your space.

4) Our professional engineering team is available to create optimized structural solutions.

Design Drawing → Confirm Drawing → Quotation → Proforma Invoice (PI) → Confirm PI → Arrange 30% Deposit → Production → QC Inspection → Balance Payment → Shipping.

Payment Flexibility: We support O/A terms ranging from 40 to 60 days.

Fast Lead Time: We prioritize urgent requests for fast-tracked delivery.

Factory Pricing: Get competitive rates straight from the manufacturing facility.

Warranty: A two-year warranty is included. Any damaged components will be replaced and shipped to you.

MOQ: There is no strict MOQ. However, larger order quantities yield more competitive pricing. We recommend ordering at least one 20ft container (approximately 15 tons) for regular products to optimize shipping costs.

Tooling Fees: For custom products requiring new molds, the development fee is charged before the initial production runs. This cost is partially or fully refunded once order volumes reach set thresholds.